Table of contents

• Terms & Conditions • Refund Policy • Booking and Payments • Delivery of Products • Intellectual Property • Liability

Refund Policy

At RevvedUp Media, we strive to provide the best possible experience and deliver high-quality photos and videos. However, we understand that unexpected situations may arise. Below are our refund and reshoot policies:

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Partial Refunds:

• Partial refunds may be offered if a session cannot be completed due to unforeseen circumstances (e.g., severe weather, equipment failure, or unavoidable disruptions).

• Refunds will not exceed 50% of the total session fee.

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Reshoots:

• A complimentary reshoot may be offered under the following conditions:

• Technical issues during the shoot result in unusable photos or videos.

• Circumstances beyond either party’s control (e.g., weather or unforeseen client delays).

• Reshoots are subject to the availability of RevvedUp Media and must be scheduled within 30 days of the original session date.

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No Refunds for Completed Work:

• Refunds are not provided after the photos or videos have been delivered unless there are technical defects or errors caused by RevvedUp Media.

• Minor dissatisfaction with the creative style, such as color grading or artistic choices, does not qualify for a refund.

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Deposits:

• Deposits are non-refundable but may be credited toward a future session if cancellations are made with at least 48 hours’ notice.

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We are committed to ensuring you are satisfied with your experience. If you have any concerns about your session or final products, please contact us at contact@revvedupmedia.media within 7 days of delivery.

Booking and Payments Policy

At RevvedUp Media, we require a partial deposit to secure your booking and the remaining balance to be paid at the photo shoot. Below are the details of our booking and payment process:

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Booking Deposits:

• A 25% non-refundable deposit is required at the time of booking to secure your session date and time.

• The deposit is payable online during the booking process and is applied toward your total session fee.

• Bookings are confirmed only once the deposit is received.

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Remaining Balance:

• The remaining 75% balance is due on the day of the photo shoot, prior to the start of the session.

• Payments for the remaining balance can be made via Cash, Credit Card, Debit Card, Apple Pay.

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Rescheduling and Cancellations:

• Rescheduling:

• Clients may reschedule their session with at least 48 hours’ notice.

• Rescheduled sessions are subject to availability and must be completed within 30 days of the original date.

• Cancellations:

• Cancellations made with at least 48 hours’ notice will result in the deposit being credited toward a future session.

• Cancellations made less than 48 hours before the session will result in forfeiture of the deposit.

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Late Payments:

• Late payments for the remaining balance may result in a delay or cancellation of the session.

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We appreciate your understanding and cooperation to ensure a smooth and seamless booking process. For questions about payments, please contact us at contact@revvedupmedia.media

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Delivery of products Policy

At RevvedUp Media, we are committed to delivering high-quality photos, videos, and physical products in a timely manner. Below are the details regarding the delivery process:

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Delivery Timeline:

• Digital Photos and Videos:

Final edits will be delivered within 7–14 business days from the date of the shoot. Rush delivery is available upon request for an additional fee.

• Posters:

Custom posters may take up to 30 days to produce and deliver due to printing and processing times.

• Polaroid Pictures:

Polaroid pictures are taken during the session and provided to you on the day of the shoot.

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Delivery Method:

• Digital Products:

Delivered via a secure download link.

• Physical Products (Posters):

Shipped to the address provided during booking. Additional shipping fees may apply if expedited delivery is requested.

• Polaroid Pictures:

Handed directly to the client during the shoot.

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Revisions:

• One round of minor revisions (e.g., color grading adjustments) is included for digital photos and videos.

• Additional revisions may require extra fees and extend the delivery timeline.

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Storage and Access:

• Digital files will be available for download for up to 30 days after delivery. After this period, archived files may require a retrieval fee.

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Usage of Products:

• Photos and videos are delivered in high-resolution formats for personal use and sharing on social media.

• Commercial use of any deliverables requires prior written approval and may incur additional fees.

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If you have specific delivery needs or questions about your order, please contact us at contact@revvedupmedia.media. We are here to ensure you receive your products on time and in excellent condition.

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Intellectual Property Policy

At RevvedUp Media, we are proud to create high-quality photos and videos for our clients. Below are the details regarding ownership and usage rights for all deliverables:

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Ownership of Photos and Videos:

• All photos and videos taken by RevvedUp Media remain the intellectual property of RevvedUp Media.

• Commercial use (e.g., advertisements, branding) requires written approval and may incur additional fees.

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Editing and Alterations:

• While clients are free to use their photos and videos, any edits, filters, or modifications must be done with care to maintain the integrity of the original work.

• If substantial edits are required, RevvedUp Media offers additional editing services upon request.

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Social Media and Online Sharing:

• We encourage clients to share their photos and videos on social media! To support our work, please include a tag or mention (e.g., @YourHandleHere) when posting.

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Use by RevvedUp Media:

• RevvedUp Media reserves the right to use photos and videos from sessions for promotional purposes, including but not limited to:

• Social media posts.

• Website galleries.

• Marketing materials.

• If you prefer your photos/videos not to be used for promotional purposes, please notify us in writing before the shoot.

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Violations:

• Unauthorized use or redistribution of deliverables outside of the agreed terms (e.g., reselling to third parties without permission) may result in legal action to protect the intellectual property rights of RevvedUp Media.

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If you have any questions about usage rights or need additional support, please contact us at contact@revvedupmedia.media

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Liability Policy

At RevvedUp Media, we are committed to delivering high-quality photography and videography services. However, certain situations may arise that are beyond our control. This policy outlines our limitations of liability:

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Unforeseen Circumstances:

• RevvedUp Media is not liable for delays, cancellations, or rescheduling caused by circumstances beyond our control, including but not limited to:

• Severe weather conditions.

• Traffic or transportation issues.

• Equipment malfunctions or technical failures.

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Client Responsibilities:

• Clients are responsible for ensuring their vehicle is clean and ready for the shoot at the agreed-upon time.

• Clients must arrive on time for their session. Delays caused by the client may result in a shortened session or additional fees.

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Property Damage or Loss:

• RevvedUp Media is not liable for any damage to the client’s vehicle, property, or personal items during the session.

• Clients are responsible for supervising their property and personal belongings at all times.

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Health and Safety:

• RevvedUp Media is not responsible for any injuries or accidents that occur during the session, whether caused by the client, their property, or external factors.

• Sessions are conducted in safe locations; however, clients must follow all safety guidelines and directions provided by RevvedUp Media.

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Liability Cap:

• In the event of any claim against RevvedUp Media, our liability is limited to the amount paid for the session.

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If you have any questions or concerns regarding this policy, please contact us at contact@revvedupmedia.media